Update 2020/11/02 08:40: We confirmed that the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket
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Cool Ideas is currently experiencing the following outage in the Cape Town region:
Date: Mon 2020/11/02 06:00
Suspected area/s affected: Cape Town
Fibre Networks affected: All PPPoE based Fibre providers with Cool Ideas
Impact: Some customers on the above Fibre lines in Cape Town will experience intermittent to no connectivity.
Cool Ideas network engineers are currently investigating.
There's currently no ETR set.
