Please note that there is an outage affecting multiple customers on the Cool Ideas Network.
Start Date & Time: 16/05/2024 - 13h10PM
Affected Area/s: National
Impact: Customers will experience no to intermittent connectivity.
Our core team has identified the issue and are currently working restoring connectivity.
UPDATE:
RESOLVED.
The network has stabilized, and the problematic device remains isolated while the root cause is determined.
Risk at This Point
Further Note
- Cool Ideas is upgrading all core equipment to improve the network's ability to handle such events in the future.
#CoolIdeas #National.
