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Update: The issue affecting the Cool Ideas network has been mitigated.
Our engineers are continuing to monitor the situation.
If you are still continuing to have issue with your connection please be sure to log it with us on 010-593-2665 or support@coolideas.co.za
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We are currently experiencing a distributed denial of service attack that is affecting all customers on our network.
Customers will experience intermittent connectivity loss and degraded performance during this time.
Our engineers are currently working to mitigate the attack and hope to restore full connectivity soon. Unfortunately we do not have an exact time to resolution at the moment.
We apologise for any inconvenience caused.
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