Update 19 Nov 17:00: Resolved. We have switched back to our primary paths.
Should you still be experiencing issues, please be sure to log this with out support desk via mail or on 010-593-2665---
Update 19 Nov 11:23: Connectivity to international sites and services has been restored via our backup paths.
Cool Ideas engineers are monitoring the situation.
Please note: whilst using the backup paths, customers will experience increased latency to international services and sites.
The connection to and from Cape Town was also an issue during this time, but has been restored.
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We are aware of international connectivity issues resulting in no connectivity for all customers.
Cool Ideas techs are currently attending to the matter.
Currently no ETR.
