Update 28/02/2020 @ 01:00: We can confirm that the below issue has been completed successfully. If you are still experiencing issues with your connection,
please be sure to log this with our Cool Support Desk on 010-593-2665
or log a ticket here --- Cool Ideas can confirm the following emergency maintenance by our international vendor:
Start: 27/07/2020 20:00 End: 28/07/2020 01:00 Duration: 5 Hours Impact: International downtime on the WACS cable. During this time Cool Ideas will switch to redundant paths, however, international latency and speeds will be affected during this time for customers in the Western Cape.
