Octotel is currently experiencing the following issue:
Start Date & Time: 14/01/2025 @ 17:01
Affected Area/s: Blouberg, Melkbos
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (14/01/2025 @ 19:25):
Octotel confirmed that this outage was resolved on 14/01/2025 @ 19:25. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (14/01/2025 @ 18:05)
Technicians have identified a fibre break and technicians are currently localising the point of failure.
#Blouberg #Melkbos #Octotel #Outage
