Octotel is currently experiencing the following issue:
Start Date & Time: 15/01/2025 @ 15:57
Affected Area/s:Blouberg & Melkbos
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (17/01/2025 07:02)
Octotel confirmed that this outage was resolved on 17/01/2025 07:02. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 16/01/2025 08:16
Whilst we continue to observe services to be stable and active, services remain at risk until a permanent fix is implemented
Update: 16/01/2025 04:42
Whilst we continue to observe services to be stable and active,
Services remain at risk until a permanent fix is in place
Update (15/01/2025 @ 18:50)
Whilst we are still observing services to be stable presently, services remain at risk until a permanent fix is in place.
Update (15/01/2025 @ 17:09)
Services remain at risk after yesterday's fibre break. During further efforts to secure the fibre route, more damage was discovered, which has disrupted services for Blouberg and Melkbos customers.
Our field service technicians have restored services.
Services for Melkbos and Blouberg remain at risk, until a permanent fix is in place
#Melkbos #Blouberg #Octotel #Outage
