Octotel is currently experiencing the following issue:
Start Date & Time: 24/08/2026 @ 07:30
Affected Area/s: Blouberg
Affected Road : Morningford Road
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (24/08/2026 @ 10:14):
Octotel confirmed that this outage was resolved on 24/08/2026 @ 10:14. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (24/08/2026 @ 09:45):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: to be confirmed.
Further updates to follow as Octotel team makes progress.
Update (24/08/2026 @ 08:30):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, They will provide an estimated ETR for the full restoration process.
#Blouberg #Octotel #Outage
