Octotel is currently experiencing the following issue:
Start Date & Time: 23/05/2024 @ 08:00
Impact: Customers may experience no connectivity.
Affected Area/s: Blouberg
Affected roads are listed below:
- Avonlea Close
- Balmoral Rd
- Bournemouth Bend
- Bradford Close
- Camden Walk
- Coral Rd
- Crawley Cres
- Donnington Cl
- Earlswood Rd
- Fernwood Cl
- Fishermans Walk
- Raats Drive
- Ringwood Dr
- Riverine Close
- Sheffield Cl
- Thornwood Place
- Tuscan Waters Rd,
- York Cl
Update (24-05-2024 @ 12:48):
Vumatel confirmed that this outage was resolved on 23-05-2024 @ 19:16. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 23/05/2024 13:38
Due to the extent of the damage, repairs to the damaged fibre cables are still under way. Customer services may continue to be offline/intermittent until the repairs have been completed.
Update: 23/05/2024 11:58
Octotel engineers are still in progress with the fibre repairs to restore connectivity to those affected customers. Certain customer connections have restored.
Update 23/05/2024 @ 08:50
The outage is caused by a fibre break. Octotel team is currently repairing the damages on site.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update 23/05/2024 @ 16:24
Octotel
engineers are still in progress with the fibre repairs to restore connectivity
to those affected customers. Certain customer connections have restored.
ETR
for complete restoration: +- 2 hours
#Blouberg #Octotel #Outage
