Octotel is currently experiencing the following issue:
Start Date & Time: 23/06/2025 @ 09:44
Affected Area/s: Athlone, Manenberg
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Affected roads are listed below:
Tees Road
TUGELA STREET
Tagus Cl
VISTULA ROAD
Magalies Road
Tiber Street
Update (23/06/2025 @ 13:36):
Octotel confirmed that this outage was resolved on 23/06/2025 @ 13:36. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (23/06/2025 @ 13:08):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
Update (23/06/2025 @ 12:09):
Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers.
Update (23/06/2025 @ 10:50):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
#Athlone #Manenberg #Octotel #Outage
