Octotel is currently experiencing the following issue:
Start Date & Time: 25/05/2025 @ 08:17
Affected Area/s:Athlone
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (25/05/2025 @ 12:10):
Octotel confirmed that this outage was resolved on 25/05/2025 @ 12:10. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (25/05/2025 @ 10:26):
Octotel Technicians have located the point of the break and have commenced with the fibre repairs to restore connectivity to the affected customers. ETR for complete restoration: ±3 Hours. More updates to follow.
#Athlone #Octotel #Outage
