Octotel is currently experiencing the following issue:
Start Date & Time: 18/08/2026 @ 10:20
Affected Area/s: Athlone
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (18/08/2026 @14:34):
Octotel engineers have completed the fibre repair works. Please have those customers still offline reboot their ont and routers and retest the connection.
Update (18/08/2026 @13:41):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.
Certain customer connections have been restored. ETR for complete restoration: +-2 hours
Update (18/08/2026 @12:45):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: +-3 Hours
Update (18/08/2026 @11:45):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, they'll provide an estimated ETR for the full restoration process.
Update (18/08/2026 @ 10:47):
Octotel is experiencing a fibre break on our network affecting certain customers in Athlone area located in the following roads:
Bamford Avenue
Arctic Cres
Lawrence Road
Church St
Atlas Rd
Familie Lane
Newton Ave
Pliny Street
Craven Ave
Engineers are currently investigating
#Athlone #Octotel #Outage
