Yealink T21P E2 Setup Guide

• 30/12/2019 1:42 PM
• • Troubleshooting
  • VOIP and Telephony
• • VoIP
  • Yealink

Before we get started, make sure that your router and Yealink phone is connected via Ethernet cable into the INTERNET port and it is powered on.
After switching the Yealink on, please wait about 60 seconds for it to boot up. Press the OK button and take note of the IPv4 address.

If connected to a Cool Ideas TP Link router, the IP address will something like 192.168.0.XXX (the X's being replaced by a number from 2 - 254)

1. Open the browser on your computer and navigate to the Yealink's IP address (please see above if you don't have it)
2. log in by using the default username and password are (we'll change this later in the guide):
   
   Username: admin
   Password: admin
   
   
   
   
3. After logging in you'll be presented with the status page
4. Click on the Account tab at the top of the page
   
   
   
   
5. Enter the details given to your by our VOIP or Support department (if you do not have these details, please be sure to mail us here from the account holder's email address to request them).
   
   note: Any details not mentioned below can be left as default.
   
   They should be as follows:
   - Line Active: Enabled
   - Label: *Your 7-digit telephone username* e.g. 1234567
   - Display Name: *Your 7-digit telephone username* e.g. 1234567
   - Register Name: *Your 7-digit telephone username* e.g. 1234567
   - User name: *Your 7-digit telephone username* e.g. 1234567
   - Password: *Your telephone password*
   SIP Server 1
   - Sever Host: sip.telviva.com
   SIP Server 2
   - Sever Host: sip.telviva.com
   - Enable Outbound Proxy Server: Enabled
   - Outbound Proxy Server 1: sip.telviva.com
   
   
   
   
6. Click on Confirm to save these settings.
   
7. Once done, the Register Status at the top of the page should now change to 'Registered'.
8. Next thing that needs to be done is setting the codec for your VOIP phone.
9. On the same Account tab, you can now select Codec on the left menu.
10. Once you're on the codec page use the middle arrow buttons so that only the G722 and G729 codecs are listed in the Enable Codec box as per the example below:
    
    
    
    
    
11. Click on the Confirm button.
    
12. The next step is to enable two settings to make your phone more secure and help prevent any 'ghost calling'.
13. Please navigate to Settings and then General Information.
14. Please change the following settings on the General Information page.
    
    Accept SIP Trust Server Only: Enabled
    Allow IP Call: Disabled
    
    
    
    
15. Click on Confirm.
16. Lastly, we need to change the password on your Yealink to make it more secure.
17. Click on the Security tab and (if not selected automatically) Password.
18. Insert the 'admin' password in in Old Password.
19. Put your new password in New Password and Confirm Password.
20. Click Confirm.
21. You will need to log back in with your new password should you wish to do any further changes.
    
    
    
    
22. To change your date and time on the phone, please click through to the guide.
    

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