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How to do a Speed Test on a Business (FTTB) connection

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To check the performance of your line do the following

  1. Connect a computer directly to the router via cable.
  2. Go to
  3. Select the Cool Ideas server by clicking on Change Server.
  4. Start the speed test by clicking Go.
  5. When complete, screen shot the result showing the computers cable connection to the router.
  6. Send the screen shot through to from the account holders email address.
    • To screenshot, please search your computer for 'Snipping Tool' or 'Snip and Sketch' or alternatively use the shortcut of 'Windows + Shift + S'.

For an accurate test be aware of the following:

  • Any other traffic on the line at the time of the test will detract from the result, it is best to test with only one computer on the network.
  • Never test via Wi-Fi.
  • Have as few programs running on the computer as possible.

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