Open Fibre is currently experiencing the following issue:
Start Date & Time: 14/11/2025 @19:18
Affected Area/s: Zevenwacht Mall
Impact: Customers may experience no connectivity.
Open Fibre technicians are currently investigating. There is no ETR at the moment.
Openfibre confirmed that this outage was resolved on 15/11/2025 @ 10:12. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 15/11/2025 06:30
Kindly note that further investigations are ongoing on-site, and further feedback will be shared once received from Openfibre.
Update: 14/11/2025 21:24
Please be advised that our regional Openfibre team has been dispatched to site for further testing, ETA shared is 14/11/2025 22:58pm
#ZevenwachtMall #OpenFibre #Outage
