Vumatel is currently experiencing the following issue:
Start Date & Time: 26/08/2026 @ 15:48
Affected Areas: Winnie Mandela Zone 1, Benoni
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (30/08/2026 @ 23:06):
Vumatel confirmed that this outage was resolved on 30/08/2026 @ 23:06. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (30/08/2026 @ 13:22):
Vumatel technicians are still attending to the services that remain down. More updates to follow at 15h00
Update (30/08/2026 @ 11:28):
Vumate technicians are still attending to the services that remain down. More updates to follow at 13h00
Update (30/08/2026 @ 10:01):
Vumatel technicians are onsite resuming with repair, more updates to follow.
Update (30/08/2026 @ 07:19):
Awaiting dispatch details from ANO, more updates to follow.
Update (29/08/2026 @ 22:32):
Vumatel Technicians will continue with repairs tomorrow morning.
Update (29/08/2026 @ 21:38):
Feedback has been requested from the Vuma Area Network Owner.
Update (29/08/2026 @ 19:36):
Vumatel technicians tracing losses feeding 4way splitter.
Update (29/08/2026 @ 15:20):
Vumatel technicians are attending to the services that remain down.
Update (29/08/2026 @ 13:10):
Vumatel technicians are still troubleshooting fall outs cases. More updates to follow at 15h00
Update (29/08/2026 @ 10:03):
Vumatel technicians are still troubleshooting fall outs cases. More updates to follow at 12h00
Update (29/08/2026 @ 08:48):
Vumatel technicians are onsite investigating fall out cases
Update (29/08/2026 @ 07:26):
Awaiting dispatch details from ANO, more updates to follow
Update (28/08/2026 @ 21:08):
Repairs on-hold. Technicians will resume tomorrow monrning
Update (28/08/2026 @18:02):
Vumatel technicians are actively attending the remaining fallout cases, next update will be shared at 20:00
Update (28/08/2026 @14:18):
Vumatel technicians are actively attending the remaining fallout cases, next update will be shared at 17:00
Update (28/08/2026 @ 10:00):
Vumatel technicians are actively attending the remaining fallout cases, next update will be shared at 14:00
Update (28/08/2026 @ 07:50):
Vumatel technicians to attend the remaining fallout cases, next update will be shared at 10:00
Update (27/08/2026 @ 20:23):
Vumatel team busy working on fallouts they are tracing 3 direct fibres failing at 488m
Update (27/08/2026 @15:40):
9 trays remaining to be spliced until completion
Update (27/08/2026 @14:23):
Splicing is in progress. We have 10 trays remaining to complete.
Update (27/08/2026 @11:45):
Splicing in progress, Team is currently splicing tube 10
Update (27/08/2026 @11:45):
Splicing in progress.
Vumatel team is currently working on Tube 9
Update (27/08/2026 @ 10:38):
Splicing is in progress.
Vumatel team is currently working on Tube 8
Update (27/08/2026 @ 09:30):
Splicing in progress.
Update (27/08/2026 @ 08:34):
Vumatel teams are currently en route to the site and will continue with the repair work upon arrival.
Update (26/08/2026 @19:02):
Audits and preparations still in progress.
Update (26/08/2026 @19:02):
Joint preparation in progress
Update (26/08/2026 @17:21):
TLB hooked the 288f, team is currently checking for slack
Update (26/08/2026 @15:53):
Vumatel Technicians are on site localising the fault.
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