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Winnie Mandela Zone 1, Benoni INC-000034004

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Vumatel is currently experiencing the following issue:  

 

Start Date & Time: 26/08/2026 @ 15:48 

Affected Areas: Winnie Mandela Zone 1, Benoni

Impact: Customers may experience no connectivity. 

 

Vumatel technicians are currently investigating. There is no ETR at the moment. 

 

Update (30/08/2026 @ 23:06):  

Vumatel confirmed that this outage was resolved on 30/08/2026 @ 23:06. Please restart your devices and contact our Support Team should you still experience connection issues. 


Update (30/08/2026 @ 13:22):
Vumatel technicians are still attending to the services that remain down. More updates to follow at 15h00

Update (30/08/2026 @ 11:28):
Vumate technicians are still attending to the services that remain down. More updates to follow at 13h00

Update (30/08/2026 @ 10:01):
Vumatel technicians are onsite resuming with repair, more updates to follow.

Update (30/08/2026 @ 07:19):
Awaiting dispatch details from ANO, more updates to follow.

Update (29/08/2026 @ 22:32):
Vumatel Technicians will continue with repairs tomorrow morning.

Update (29/08/2026 @ 21:38):
Feedback has been requested from the Vuma Area Network Owner.

Update (29/08/2026 @ 19:36):
Vumatel technicians tracing losses feeding 4way splitter.

Update (29/08/2026 @ 15:20):
Vumatel technicians are attending to the services that remain down.

 

Update (29/08/2026 @ 13:10):

Vumatel technicians are still troubleshooting fall outs cases. More updates to follow at 15h00  

 

Update (29/08/2026 @ 10:03):

Vumatel technicians are still troubleshooting fall outs cases. More updates to follow at 12h00  

 

Update (29/08/2026 @ 08:48):

Vumatel technicians are onsite investigating fall out cases  

 

Update (29/08/2026 @ 07:26):

 Awaiting dispatch details from ANO, more updates to follow  

 

Update (28/08/2026 @ 21:08):

Repairs on-hold. Technicians will resume tomorrow monrning 

 

Update (28/08/2026 @18:02):

Vumatel technicians are actively attending the remaining fallout cases, next update will be shared at 20:00  

 

Update (28/08/2026 @14:18):

Vumatel technicians are actively attending the remaining fallout cases, next update will be shared at 17:00

 

Update (28/08/2026 @ 10:00):

Vumatel technicians are actively attending the remaining fallout cases, next update will be shared at 14:00  

 

Update (28/08/2026 @ 07:50):

Vumatel technicians to attend the remaining fallout cases, next update will be shared at 10:00  

 

Update (27/08/2026 @ 20:23):

Vumatel team busy working on fallouts they are tracing 3 direct fibres failing at 488m  

 

Update (27/08/2026 @15:40):  

 9 trays remaining to be spliced until completion  

 

Update (27/08/2026 @14:23):  

Splicing is in progress. We have 10 trays remaining to complete.

 

Update (27/08/2026 @11:45):  

Splicing in progress, Team is currently splicing tube 10

 

Update (27/08/2026 @11:45):  

Splicing in progress.
Vumatel team is currently working on Tube 9


Update (27/08/2026 @ 10:38):  
Splicing is in progress.
Vumatel team is currently working on Tube 8

Update (27/08/2026 @ 09:30):  
Splicing in progress.

 

Update (27/08/2026 @ 08:34):  

Vumatel teams are currently en route to the site and will continue with the repair work upon arrival.  

 

Update (26/08/2026 @19:02):  

Audits and preparations still in progress.

 

Update (26/08/2026 @19:02):  

Joint preparation in progress

 

Update (26/08/2026 @17:21):  

TLB hooked the 288f, team is currently checking for slack

 

Update (26/08/2026 @15:53):  

Vumatel Technicians are on site localising the fault.

 

#WinnieMandelaZone1 #Vumatel #Outage 


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