Winnie Mandela & Etwatwa east INC-000030753

Vumatel is currently experiencing the following issue: 

Start Date & Time: 11/05/2026 @ 20:06 

Affected Area/s:  Winnie Mandela & Etwatwa east

Impact: Customers may experience no connectivity. 

Vumatel technicians are currently investigating. There is no ETR at the moment

Update (17/05/2026 @ 12:09):

Please note that Civil is on road to site with stock.  

Update (17/05/2026 @ 09:09):

Vumatel team has arrived on site investigating the remaining links down. 
They discovered another break in the area where municipalities extending the road damaged the infrastructure.  

Update (16/05/2026 @ 21:46):

Repairs deferred to tomorrow  

Update (16/05/2026 @ 18:07):

Vumatel technicians are currently working to restore the remaining affected services. The next update will be provided at 21:00.  

Update (16/05/2026 @ 14:33):

Vumatel technicians are currently working to restore the remaining affected services. The next update will be provided at 18:00 

Update (16/05/2026 @ 11:49): 

Vumatel technicians are attending to the services that remain down. Next update will be at 14:00.  

Update (16/05/2026 @ 09:51): 

Vumatel technicians are attending to the Remaining down services.  

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Update (15/05/2026 @ 20:11)

Vumatel  technicians will continue with repairs tomorrow morning.  

Update (15/05/2026 @ 15:20)

 Side A splicing in progress
Side B Winnie Mandela zone 5 144F Cable stringing still in progress, further updates will be provided at 18h00  

Update (15/05/2026 @ 14:28)

Splicing work is currently in progress by the technicians, and further updates will be provided once available  

Update (15/05/2026 @ 13:11)

Vumatel technicians are splicing the last tray  

Update (15/05/2026 @ 10:24):  

 Please note that repair work is ongoing. Due to the extent of the damage, the next update will be provided by 1:00 PM.  

Update (15/05/2026 @ 09:01):  

 The civil Vumatel team is currently onsite stringing the 144F link cable for Winnie Mandela Zone 5.  

Update (14/05/2026 @ 23:54):  

 The incident has been placed on hold. The Vumatel team will continue in the morning with repairs  

Update (14/05/2026 @ 22:13):  

 Vumatel technicians have completed verification and are now splicing tray 11, while stringing of the 144F link cable for Winnie Mandela Zone 5 is still in progress. Next update to follow at 01:00 AM.  

Update (14/05/2026 @14:14):

Vumatel technicians are currently splicing tray 10 on the 288F, while stringing is in progress at Site B, however MTN and Eskom are both affected and Etwatwa is currently without power. Next update at 19:00.  

Update (14/05/2026 @14:14):   

Vumatel Technicians have completed preparation on the 288F at Side A and splicing has started, while the team on Side B is still stringing towards the endpoint and closing in.

Next update at 16:00 

Update (14/05/2026 @12:18):   

Civil team still stringing backhaul cables. Next update 14:00  

Update (14/05/2026 @11:09):   

Site A Bossal inserted by AG, cables tensioned and dropped to the manhole successfully and crossing the road. Still stringing 288F & 48F. Halfway done. Still going to site B.  

Update (14/05/2026 @ 09:58):  

 288F & 48F stringing in progress  

Update (14/05/2026 @ 08:57):  

Vumatel team is onsite, 288F stringing in progress  

Update (13/05/2026 @ 20:38):  

Vumatel technicians still have to string 1300m of the 288F link cable. 
TLB's still required for trenching, ANO confirmed that prep work will resume in the daylight and repair will resume tomorrow morning  

Update: 13/05/2026 @15:26

 Side A preparation done, splicing will start soon. Next update @17:00  

Update: 13/05/2026 @14:12

144F stringing completed. Side A & B preparations are currently in progress. The civil team is proceeding with stringing the next cable while the maintenance team continues preparations. More updates will be shared  

Update (13/05/2026 @ 10:48):  

The Vumatel team has completed planting the second pole and trenching for the drop to the core AG. The next update will be shared at 14h00, as the team is still busy with pole planting and stringing.  

Update (13/05/2026 @ 08:59):  

Vumatel Technicians are onsite, stringing continues  

Update (12/05/2026 @ 20:14):  

 2 x poles installed &
1 x Manhole, Stringing of 144F in progress & it will be completed tonight. | Tomorrow stringing of 288F will start while splicing Etwatwa 144f link cable is in progress.  

Update: 12/05/2026 @ 15:30

Vumatel technician met with the municipality onsite to review their excavation plans. This will help us implement a more sustainable fix while allowing us to continue work alongside their ongoing activities. 
Further updates will be shared as progress is made  

Update: 12/05/2026 @ 14:34

Please ignore previous communication. The Vumatel team is currently onsite with the 144F and 48F cables. We are still awaiting an additional team from Melrose with the 288F cable, as well as the delivery of poles  

Update: 12/05/2026 @ 14:28

Electricians are currently on site localizing the extent of the damage. Further updates will be provided once available.  

Update: 12/05/2026 @ 10:09

Vumatel repairs are currently on hold as we are dependent on a third-party contractor to attend a joint site meeting. This meeting is required to determine the scope of work  

Update: 12/05/2026 @ 08:18

Vumatel technicians are on site localising the fault  

# WinnieMandela #Etwatwaeast #Vumatel #Outage