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Western Cape- Latency Issue

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Cool Ideas has picked up the following issue:

Start Date & Time: 16/02/2024 @ 21:00pm
Fibre Provider/s: Frogfoot
Affected Area/s: Western Cape

Impact: Customers may experience Slow speeds , Packet loss and High latency during peak time

Cool Ideas and Frogfoot technicians are currently investigating. There is no ETR at the moment.

#Western Cape #Frogfoot #Outage

Update 18/02/2023 @ 14:00pm: Frogfoot techs are still investigating, as the issue is persisting after he NLD has been restored.
Update: 17/02/2024 21:49pm:
 Kindly note services are impacted by NLD down between Mosselbay <> George. More updates to follow

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