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Cool Ideas has picked up the following issue:
Start Date & Time: 30/01/2024 @ 17:00pm
Fibre Provider/s: Frogfoot
Affected Area/s: Cape Town
Impact: Customers may experience Slow speeds , Packet loss and High latency during peak time
Cool Ideas and Frogfoot technicians are currently investigating. There is no ETR at the moment.
#Cape Town #Frgfoot #Outage
Final Update: 01/02/2024 19:22pm: "Changes made and NLD being down, Pushed the traffic between cpt-ron-mpls-r1 <> r2 to close to 200gb causing the latency. Tech rerouted traffic from Goodwood, Arden and OEN2 to relieve some of the traffic between Bree and mpls-r2, Traffic is down a lot and latency is back to normal"
Update 01/02/2024 17:00pm: Frogfoot techs are monitoring for Stability
Update 01/02/2024 08:00am: Frogfoot techs are still currently investigating the issue, more updates to follow
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