Evotel is currently experiencing the following issue:
Start Date & Time: 01/02/2026 @ 08:27
Affected Area/s: Welkom
Impact: Customers may experience intermittent.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (02/02/2026 @ 10:09):
Evotel confirmed that this outage was resolved on 02/02/2026 @ 10:09. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 02/02/2026 @ 08:22
Evotel are back on-site investigating the cause of the network disruption of the remaining affected clients. Service to the Majority of clients has been restored & we plan to have the remaining affected clients restored by the end of the day.
Next Update: 11:00
Update: 01/02/2026 13:45
Evotel technicians on site have started with the prepping phase to enable the restoration of full services in the area. Work is progressing and further updates will be shared as the restoration process continues.
Update: 01/02/2026 10:53
Evotel technicians are currently busy tracing the feeder to identify and resolve the issue affecting connectivity in the area. Restoration efforts are in progress and further updates will be shared as work continues.
#Welkom #Evotel #Outage
