Linklayer is currently experiencing the following issue:
Start Date & Time: 04/06/2026 15:08
Affected Area/s: Tongaat
Impact: Customers may experience no connectivity.
Linklayer technicians are currently investigating. There is no ETR at the moment.
Update (07/06/2026 @08:13):
Link layer confirmed that this outage was resolved on 07/06/2026 @08:13. Please restart your devices and contact our Support Team should you still experience connection issues
Update (07/06/2026 @08:13):
Link layer team is back on site this morning and has resumed repair work. Progress is moving forward and they are committed to completing everything as efficiently and carefully as possible.
Next Update: 11:00
Update (04/06/2026 @ 22:15):
Linklayer confirmed that this outage was resolved on 04/06/2026 @ 22:15). Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 04/06/2026 22:15
Damaged cables have been identified outside of Tongaat. Our team is currently implementing repairs, and we aim to have service restored tonight. Thank you for your patience. Updates will be provided at the times indicated below.
Next update: 8AM
Update: 04/06/2026 16:35
Linklayer team is currently troubleshooting the issue affecting services in the area. Investigations are underway to identify the root cause and restore services as quickly as possible.
We appreciate your patience and understanding. Further updates will be provided as soon as more information becomes available.
Next update: 20:00
#Tongaat #Linklayer #Outage
