Linklayer is currently experiencing the following issue:
Start Date & Time: 03/02/2026 @ 03:08
Affected Area: Tongaat
Affected FNO/s: Link Layer
Impact: Customers may experience no connectivity.
Linklayer technicians are currently investigating. There is no ETR at the moment.
Update (03/02/2026 @ 11:54):
Evotel confirmed that this outage was resolved on 03/02/2026 @ 11:54. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (03/02/2026 @ 11:05):
Linklayer team is still on-site working on restoring service to the community. We sincerely apologise for the inconvenience this has caused and we assure clients that restoring service is a priority.
Next Update: 2PM
Update: 03/02/2026 08:35
Linklayer technicians has identified a damaged cable as the cause. We are working to resolve the issue as quickly as possible.
#Tongaat #LinkLayer #Outage
