Link layer is currently experiencing the following issue:
Start Date & Time: 28/07/2025 @15:23
Affected Area/s: Tongaat
Impact: Customers may experience no connectivity.
Link layer technicians are currently investigating. There is no ETR at the moment.
Update (29/07/2025 @ 06:57):
Linklayer confirmed that this outage was resolved on 28/07/2025 @ 21:29. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (28/07/2025 @ 18:28):
Please note that repairs have commenced, with an estimated time of resolution of +-4 hours . More updates to follow.
Update (28/07/2025 @ 18:07):
Please note that technicians from our upstream provider have been assigned. Estimated time of arrival is approximately 60 minutes . More updates to follow.
Update 28/07/2025 15:31
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Please note that our upstream provider is currently investigating the matter. As soon as further information is available we will provide an update. |
#Tongaat #Linklayer #Outage
