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Linklayer is currently experiencing the following issue:
Start Date & Time: 08-10-2024 @ 11:13
Affected Area/s: Tongaat
Impact: Customers may experience no connectivity.
Update(08-10-2024 @ 16:17)
Technicians are currently onsite awaiting a civil team to assist with exposing the damaged fibre. Further updates will be provided as soon as possible
Update(08-10-2024 @ 15:57)
Please note that we have escalated the call to our upstream providers management team. Further updates will be provided as soon as possible
Update(08-10-2024 @ 15:09)
Technicians have identified the point of break & are currently loclizing the fault. There is no ETR at the moment.
Update(08-10-2024 @ 12:31)
Please note that our upstream provider has acknowledged the call and are busy investigating. As soon as further information is available, we will provide an update.
#Tongaat #Linklayer #Outage
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