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Thulani Ward 50 - INC-000035017

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Vumatel is currently experiencing the following issue:

 

Start Date & Time: 26/09/2026 @ 07:27

Affected Area/s: Thulani Ward 50

Impact: Customers may experience no connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (27/09/2026 @ 14:36):

 Fallouts have been attended and resolved. Incident restored.  

 

Update (27/09/2026 @ 13:36):

Vumatel technicians are attending to the services that remain down, next update at 3pm  

 

Update (27/09/2026 @ 12:19):

Vumatel technicians are currently attending to the remaining fallout cases. The next update will be provided at 16:00  

 

Update (27/09/2026 @ 08:18):

 The remaining down services are being attended to.  

 

Update (26/09/2026 @ 19:42):

Vumatel technicians will continue repairing the remaining fallouts tomorrow morning.  

 

Update (26/09/2026 @ 19:10):

Vumatel technicians have completed splicing, and the affected links are now being tested to confirm service restoration.  

 

Update (26/09/2026 @ 18:01):

Vumatel technicians are currently splicing Tube 11  

 

Update (26/09/2026 @ 17:06):

Vumatel technicians are currently splicing Tube  

 

Update (26/09/2026 @ 16:02):

Splicing in progress 
Splicing Tube 6  

 

Update (26/09/2026 @ 15:02):

 Splicing in progress  

 

Update (26/09/2026 @ 13:58):

Vumatel technicians are preparing the joints for splicing  

 

Update (26/09/2026 @ 13:01):

Stock is on site and the guys are still busy pulling the slack.  

 

Update (26/09/2026 @ 12:22):

Vumatel technicians are enroute to the warehouse to collect another to complete the repairs.  

 

Update (26/09/2026 @ 11:33):

Vumatel technicians are pulling slack.  

 

Update (26/09/2026 @ 10:40):

Vumatel technicians have found the break to be 144F ADSS cable damaged due to vandalism.

 

#ThulaniWard50 #Vumatel #Outage


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