Alexandra Ward 105 (AX09), Alexandra Ward 105 (AX07), Alexandra Ward 105 (AX08), Alexandra Ward 105 (AX10) - INC-000022704

Metro Fibre is currently experiencing the following issue:  

Start Date & Time: 30/08/2025 @10:05

Affected Area/s: Alexandra Ward 105 (AX09), Alexandra Ward 105 (AX07), Alexandra Ward 105 (AX08), Alexandra Ward 105 (AX10)  

Impact: Customers may experience no connectivity. 

Metro Fibre technicians are currently investigating. There is no ETR at the moment. 

Update (31/08/2025 @14:37)

 Teams are still working on the services that remain down. Next update will be provided at 15h00.  

Update (31/08/2025 @11:48)

Teams are still working on the services that remain down. Next update will be provided at 14h00 

Update (31/08/2025 @09:21)

Teams on onsite attending to the services that remain down. Next update will be provided at 11h30 

Update (31/08/2025 @01:10)

Team will resume with the remaining cases first thing in the morning  

Update (31/08/2025 @01:04

Technicians have completed splicing and are checking for fallouts  

Update (31/08/2025 @00:07)

Splicing in progress team is on the last tube  

Update (30/08/2025 @23:04)

Splicing in progress 2 tube's left  

Update (30/08/2025 @22:01)

Splicing in progress: 4 tube's left  

Update (30/08/2025 @20:11)

Splicing in progress: technicians are splicing on tube 19  

Update (30/08/2025 @20:06):

Splicing in progress:, technicians are splicing on tube 15  

Update (30/08/2025 @18:35):

Splicing in progress: Technicians has completed splicing tube 12  

Update (30/08/2025 @18:12):

Splicing in progress:, technicians are splicing on tube 8  

Update (30/08/2025 @13:58):

Preparations are still underway by the team  

Update (30/08/2025 @12:44):

Technicians are preparing the joints for splicing  

Update (30/08/2025 @11:53):

Technicians are pulling slack 

#AlexandraWard #MetroFibre #Outage