Vumatel is currently experiencing the following issue:
Start Date & Time: 13/02/2026 @ 01:38
Affected Area: Thohoyandou P West
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (15/02/2026 14:00):
Vumatel confirmed that this outage was resolved on 13/02/2026 15:46. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (13/02/2026 @ 13:41):
Remaining down services are being attended to.
Update (13/02/2026 @ 10:40):
CETC//Contractor on site busy hauling in 400m of cable to effect permanent repairs.
Update (13/02/2026 @ 08:33):
Contractor is onsite to haul in the new cable.
Update (13/02/2026 @ 05:46):
Vumatel technicians have found the break and is busy logging a TBI to arrange for contractors.
Update (13/02/2026 @ 04:41):
An overhead optic fiber cable was damaged at 6.6km from Thohoyandou towards Sibasa on 2026-02-13 at 00:43. Cable field staff is on site busy searching for physical break
Update (13/02/2026 @ 02:38):
Vumatel technicians will share progressive feedback as soon as possible.
#ThohoyandouPWest#Vumatel #Outage
