Vumatel is currently experiencing the following issue:
Start Date & Time: 14/07/2025 @ 13:10
Affected Area/s:Thohoyandou P West, Thohoyandou
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (15/07/2025 10:13:
Vumatel confirmed that this outage was resolved on 15/07/2025 08:04. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (15/07/2025@ 04:29):
Vumatel confirmed that this outage was resolved on 15/07/2025@ 04:29. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (15/07/2025 @ 02:10):
The first joint has been completed. The service provider is about to begin preparations on the second joint.
Update (15/07/2025 @ 00:40):
Cable hauling remains in progress, with preparations for the first joint already underway. Splicing is in progress on 1st joint.
Update (14/07/2025 @ 22:54):
Repair still in progress 80% of the cable hauling has been completed. Preparations for the first joint is scheduled to begin at 23:45.
Update (14/07/2025 @ 21:23):
Cable hauling is 40% complete. The next update will be provided at 22:30
Update (14/07/2025 @ 20:20):
The Service Provider is currently preparing to haul in a 600m section of cable to carry out necessary repairs. Work is in progress.
Update (14/07/2025 @ 19:15):
Vendor technicians are currently on-site and working on the necessary repairs. We will provide updates as progress is made
Update (14/07/2025 @ 17:08):
The vendor located the break caused by a truck. Approximately 600m of cable will be replaced to complete repairs. Next update at 18:00
Update (14/07/2025 @ 15:30):
Vendor technicians have been dispatched to attend to the fault.
Update (14/07/2025 @ 14:24):
Vendor technicians have acknowledged the request and are investigating
#Thohoyandou #Vumatel #Outage
