Vumatel is currently experiencing the following issue:
Start Date & Time: 06/05/2025 16:04
Affected Area/s: Thohoyandou P West
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (08/05/2025 07:45):
Vumatel confirmed that this outage was resolved on 07/05/2025 11:46. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 07/05/2025 08:34
Vendor update: Splicing underway on both joints. NOC transport is monitoring status change on impacted systems.
Update: 07/05/2025 07:00
P2: Cable: WF 21052876 (Limpopo): Tshituni Dect to Dzanani OFSO 001(48F): Cable break 3.43km from Dzanani on 2025-05-06 at 15:49. Contractors have hauled in 500m of cable to effect repairs. Splicing has commenced on the first joint.
Update: 07/05/2025 07:00
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Cable break 3.43km from Dzanani on 2025-05-06 at 15:49. Contractor is on site busy hauling 500m of cable to effect repairs. 50% cable hauling is completed thus far.
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Update: 06/05/2025 20:48
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CFF has found the break, the cable was cut by unknown party. CFF has logged a TBI to replace 950m of cable. The Service Provider has been allocated and is enroute to collect the team members and will head to the cable yard thereafter. Next update at 21:30
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Update: 06/05/2025 20:28
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Tech has logged a TBI ref for material the service provider will go and collect and go back to site.
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Update: 06/05/2025 19:05
CFF Fhatuwani enroute, ETA - 20:00
Update: 06/05/2025 17:46
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Fault is affected by cable break, POTN slides fiber break at 3.43 km from VDZI. Detailed info about cable repairs to follow.
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Update: 06/05/2025 17:22
Update has been requested from the Vendor
Update: 06/05/2025 16:04
Technicians notified of possible outage
#ThohoyandouPWest #Vumatel #Outage
