Update 30/05/2020 @ 16:30: Cool Ideas has confirmed that the below issue has been resolved.
If you are still experiencing issues with your connection,
please be sure to log this with our Cool Support Desk on 010-593-2665
or log a ticket
here
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Update 29/04/2020 @ 16:30: Cool Ideas has confirmed that maintenance has been completed for today.
If you are still experiencing issues with your connection,
please be sure to log this with our Cool Support Desk on 010-593-2665
or log a ticket
here
---
Update 28/04/2020 @ 08:10: Maintenance to continue today.
Your patience and understanding are appreciated.
Updates to be posted at the end of the day.
---
Update 28/04/2020 @ 16:30: Cool Ideas has confirmed that maintenance has been completed for today.
If you are still experiencing issues with your connection,
please be sure to log this with our Cool Support Desk on 010-593-2665
or log a ticket
here
---
Please note the following planned maintenance:
Date: 28th, 29th and 30th of April 2020
Time: Between 08:15 and 16:00 each day
Area/s: The Refinery & 44 Stanley & Quince Street Lofts & Media Mill
Impact: Customers in the area will experience intermittent connectivity.
Updates will be posted here daily after 16:00
