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Cool Ideas is currently experiencing the following outage:
Date: 10:40 11/11/2022
Area/s: Braamfontein Werf
Impact: Clients will experience no connection
Network Operator technicians are working on the issue. There is currently no ETR.
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Outage Update: 11/11/2022
The Network operators technicians have confirmed that the issue is being caused by a major fiber break in the CBD.
Technicians are on site investigating the extent of repairs required. There is currently no ETR.
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Outage Update: 11/11/2022
Technicians have begun floating new fiber to replace damaged sections.
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Outage Update: 12/11/2022
The Network operator has reported that Technicians are on site splicing the links
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Outage Update: 12/11/2022
The Network operator has reported that splicing has been completed.
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Outage Update: 12/11/2022
Multiple links are still affected, technicians are moving to determine additional points of break.
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Outage Update: 13/11/2022
The Network operator has reported that technicians are working to localize the additional points of break.
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Outage Update: 13/11/2022
The Network operator has reported that technicians are still working to localize the additional points of break.
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Outage Update: 14/11/2022
The Network operator has reported that their technicians are on site working to resolve the issue.
Splicing is ongoing.
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Outage Update: 14/11/2022
Technicians are continuing to splice the broken links.
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Outage Update: 14/11/2022
We are engaging with the Network Operators management for further updates, ETR has been tentatively set for Tuesday 15th.
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Outage Update: 15/11/2022
Technicians are continuing to splice broken links.
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Outage Update 15/11/2022
Technicians have completing splicing on links one at a time to ensure restoration.
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Outage Update 15/11/2022
Additional teams have been deployed to continue splicing.
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Outage Update 15/11/2022
Technicians have reported that they are awaiting arrival of additional security assets before working on the last 300m of fiber.
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Outage Update 15/11/2022
The Network Operator has reported that repairs are being delayed due to security concerns, additional assets are being deployed.
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Outage Update 00:45 16/11/2022
Technicians have restored services, we are monitoring for stability while work on site continues.
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Outage Resolved 16/11/2022
Fiber breaks resolved, link stability confirmed.
#Gauteng #Johannesburg #BraamfonteinWerf #CoolIdeas #DarkFibreAfrica
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