Update Tue 21/12/2021 19:43: Octotel has confirmed that the below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
---
Update Tue 21/12/2021 14:54 :Please note we are seeing some residual impact to customers in the Cape Town area.
Octotel core engineers are on site working on resolving the fault, No ETR at present.
Please note Octotel are treating this as a high priority and are working to restore services as soon as possible.
---
Octotel has confirmed that they are currently experiencing the following outage:
Date: Tue 21/12/2020 @ 13:00
Area/s affected: Western Cape
Impact: Customers on the above Fibre lines in the above areas will experience no connectivity.
Octotel network engineers are working to restore services as soon as possible.
There currently no ETR.
#WesternCape #Octotel
