Update: The below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
---
Cool Ideas has picked up the following unconfirmed issue:
Date: 08/04/2022 @ 10:30
Suspected area/s affected: Western Cape
Fibre Networks affected: Octotel
Suspect Impact: Customers on the above fibre network in the above area have slow/intermittent connectivity.
Cool Ideas and Octotel network engineers are currently investigating.
There is currently no ETR.
#WesternCape #Octotel
