Octotel is currently experiencing the following issue:
Start Date & Time: 24/02/2025 @ 08:58
Affected Area/s: Strand area
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Affected roads are listed below:
Update (24/02/2025 @ 14:26):
Octotel confirmed that this outage was resolved on 24/02/2025 @ 14:26. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (24/02/2025 @ 11:28):
Octotel engineers have commenced with the fibre repairs to restore connectivity to the affected customers. ETR for complete restoration +-2 hours. More updates to follow.
Update (24/02/2025 @ 10:19):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an ETR for the full restoration process.
#Strand #Octotel #Outage
