OpenFibre is currently experiencing the following issue:
Start Date & Time: 06/02/2025 @ 06:35
Affected Area/s: Stoneridge Shopping Center
Impact: Customers may experience no connectivity.
OpenFibre technicians are currently investigating. There is no ETR at the moment.
Update (06/02/2025 @ 13:49):
OpenFibre confirmed that this outage was resolved on 06/02/2025 @ 13:49. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (06/02/2025 @ 12:20):
Kindly be advised that the call has been escalated to our executive team who are treating this with the highest priority.
The upstream provider's technicians tested a disconnection of 0,112km, the full distance of the link was at 12.405km, The maintenance team is still localizing. No ETR has been provided.
Update (06/02/2025 @ 10:18):
The upstream provider's technicians tested a disconnection of 0,112km, the full distance of the link was at 12.405km, they are now busy localizing, further updates will be shared.
Update (06/02/2025 @ 08:06):
Kindly be advised that the call has been escalated to our executive team who are treating this with the highest priority. The estimated restoration date for service disruption is expected today, 06/02/2025.
#StoneridgeShoppingCenter #OpenFibre #Outage
