Open Fibre is currently experiencing the following issue:
Start Date & Time: 12/09/2025 @ 10:14
Affected Area: Southdale Shopping Centre
Impact: Customers may experience no connectivity.
Open Fibre technicians are currently investigating. There is no ETR at the moment.
OpenFibre confirmed that this outage was resolved on 12/09/2025 @ 19:27. Please restart your devices and contact our Support Team should you still experience connection issues
Update (12/09/2025 @18:44):
Our dedicated team is actively investigating the cause and will keep you informed with regular updates as we work towards resolving the matter.
Please be informed that the upstream provider, in collaboration with our engineering teams, is currently investigating the matter.
At this stage, no ETR has been provided. However, please rest assured that the issue is being treated with the utmost urgency
#Southdale Shopping Centre #Open Fibre #Outage