Update Fri 2020/05/08 10:56: Octotel has confirmed that the below has been completed.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket
here---
Update: Fri 2020/05/08 10:11 Octotel aware certain customers who have been migrated this morning over to Lakeside node environment are experiencing intermittent connectivity.
Octotel techs are on site investigating to stabilise the connections and signal levels on the lines.
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Update Fri 2020/05/08 08:08: Octotel has confirmed that the below has been completed.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket
here---
Octotel have confirmed the following planned maintenance:
Planned Event Start Time: Friday, 8th May 2020
at 05:30am
Planned Event End Time: Friday, 8th May 2020
at 08:30am
Expected Downtime: 3 Hours
Expected Duration: 3 Hours
Area: SilverTree/ Lakeside
Customers will have no connectivity during the maintenance window.
