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Update : Fri 2021/12/10 08:10 : Both routes (Primary and Secondary) have been restored. If any customers remain offline then please have them reboot the ISP router and Octotel ONT and retest.
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Update : Thu 2021/12/09 23:01 : Secondary Link - Octotel partners teams have localized the point of break and have begun with repairs, ETR still to be confirmed
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Update Thu 09/12/2021 22:04: Octotel has confirmed that the temporary repairs to the primary link have been completed.
Repairs to the secondary link are ongoing.
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Update Thu 09/12/2021 20:48: Octotel has confirmed that technicians are on site attending to the fault.
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Update Thu 09/12/2021 19:43: Octotel has confirmed that there is a break in the NLD link between Mosselbay and Riversdale.
Technicians have been dispatched to investigate and restored service.
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Octotel is currently experiencing the following outage:
Date: Wed Thu 09/12/2021 19:16
Area/s: Sedgefield, Knysna and Plettenberg Bay
Impact: Residents have no connectivity
Octotel technicians are working on the issue. There is currently no ETR.
#WesternCape #Sedgefield #Knysna #PlettenbergBay #Octotel
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