Vumatel is currently experiencing the following issue:
Start Date & Time: 12/03/2026 @ 09:28
Affected Area/s: Rustic Park, Mankweng; Tzaneen
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
pdate (12/03/2026 @ 16:53):
Vumatel confirmed that this outage was resolved on 12/03/2026 @ 16:53. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (12/03/2026 @ 15:51):
Vumatel technicians are preparing the joint for splicing
Update (12/03/2026 @ 14:43):
Please note that the civil team is still busy with trenching due to the extent of the damages. The next update will be provided at 17h00
Update (12/03/2026 @ 13:30):
Vumatel tech identified core cable, now they plant 2 temp joint and restore links in slack don't move.
more updates to follow.
Update (12/03/2026 @ 12:37):
Please note Vumatel team still draining water MH is too deep, more updates to follow.
Update (12/03/2026 @ 11:44):
Please note, the Vumatel team is currently busy draining the water. They have also found that the cable is slightly kinked.
Update (12/03/2026 @ 11:18):
Please note Vumatel team waiting for civil team, more updates to follow.
Update (12/03/2026 @ 10:37):
Vumatel Team found the break, Eskom damaged cable while planting Power pole, more update to follow.
Update (12/03/2026 @ 10:11):
Technicians are on site localising the fault.
Update (12/03/2026 @ 09:45):
Service affected due to media down b/w Polokwane to Tzaneen || NET5682625.
#RusticPark#Vumatel #Outage
