Vumatel is currently experiencing the following issue:
Start Date & Time: 16/08/2025 @ 12:28
Affected Areas: Mankweng D, Mahwelereng Ward 27, Mookgopong, Polokwane Central, Rustic Park, Louis Trichardt
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (16/08/2025 @ 15:14):
Vumatel confirmed that this outage was resolved on 16/08/2025 @ 15:14. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 16/08/2025 @14:35
Vendor technicians are on site at the fibre disconnect and will start working on repairs as soon as possible
Update: 16/08/2025 @13:45
Technicians have confirmed a fibre break 18km from Witbank towards Middelburg. Technicians are enroute to localise the disconnect
Update: 16/08/2025 @12:44
The vendor has confirmed that there are dual fibre breaks affecting the service. Teams are enroute to site for investigations
#Mankweng D, Mahwelereng Ward 27, Mookgopong, Polokwane Central, Rustic Park, Louis Trichardt #Vumatel #Outage
