Octotel is currently experiencing the following issue:
Start Date & Time: 08/06/2026 @ 07:10
Affected Area/s: Rondebosch, Wynberg
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (09/06/2026 @ 06:36):
Octotel confirmed that this outage was resolved on 08/06/2026 @ 21:07. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (08/06/2026 @ 20:10):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
ETR for complete restoration: +-1 hour
Update (08/06/2026 @19:10):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: +-2 hours
Update (08/06/2026 @15:03):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
Update (08/06/2026 @13:11):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
Update (08/06/2026 @11:48):
Octotel engineers are continuing with repairs to restore connectivity to those affected customers.
Update (08/06/2026 @ 10:24):
Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers.
ETR to follow as Octotel's team makes progress.
Update (08/06/2026 @ 08:25):
Octotel's engineers are currently on-site, teams are still assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, they will provide an ETR for the full restoration process.
Update (08/06/2026 @ 08:25):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, they will provide an ETR for the full restoration process.
Affected roads are listed below:
#Rondebosch #Wynberg #Octotel #Outage
