Reitzpark

Evotel is currently experiencing the following issue:  

Start Date & Time: 03/12/2025 @13:57

Affected Area/s:  Reitzpark

Impact: Customers may experience no connectivity. 

Evotel technicians are currently investigating. There is no ETR at the moment.

Update (09/12/2025 @08:20):

Our team has made great progress in restoring connectivity for the community. Technicians are back on-site and are working house-to-house to ensure the remaining affected clients are reconnected as quickly as possible. We assure the remaining affected community members that restoring service to their homes remains a priority.

Update (08/12/2025 @19:49):

Evotel technicians has made great progress in restoring connectivity for the community. Technicians remain on-site and are working house-to-house to ensure the remaining affected clients are reconnected as quickly as possible. We assure the remaining affected community members that restoring service to their homes remains a priority.

Update (08/12/2025 @17:07):

Evotel technicianshas made great progress in restoring connectivity for the community. Technicians remain on-site and are working house-to-house to ensure the remaining affected clients are reconnected as quickly as possible.

Update (08/12/2025 @13:54):

Evotel team has made great progress in restoring connectivity for the community. Technicians remain on-site and are working house-to-house to ensure the remaining affected clients are reconnected as quickly as possible.

Update (08/12/2025 @11:06):

Evotel team has made significant progress in restoring service to the community. The Technicians are still on-site and focused on restoring service to the remaining affected clients.

Technicians are going house-to-house in an effort to restore service to the remaining affected clients.  Next Update: 2pm  

Update (08/12/2025 @ 10:09):

Our team has made significant progress in restoring service to the community. Technicians are is still on-site and focused on restoring service to the remaining affected clients. Technicians are going house-to-house in an effort to restore service to the remaining affected clients.

Update (07/12/2025 @ 16:54):

Our team has made significant progress in restoring service to the community. Technicians are is still on-site and focused on restoring service to the remaining affected clients. Technicians are going house-to-house in an effort to restore service to the remaining affected clients.

Update (07/12/2025 @ 13:42):

Evotel team has made significant progress in restoring service to the community. Technicians are is still on-site and focused on restoring service to the remaining affected clients. Technicians are going house-to-house in an effort to restore service to the remaining affected clients.

Update (07/12/2025 @ 10:48):

The remaining clients that are down are scattered around the area and Evotel technicians are attending to them on a case by case basis in effort to restore services to all. Clients are gradually restoring as repairs progress.

Update (07/12/2025 @ 08:03):

Evotel team is still on-site and focused on restoring service to the remaining affected clients. Technicians are going house-to-house in an effort to restore service to the remaining affected clients.

Update (06/12/2025 @ 16:48):

Evotel team is still on-site and focused on restoring service to the remaining affected clients. Technicians are going house-to-house in an effort to restore service to the remaining affected clients.

Update (06/12/2025 @ 13:52):

Evotel team is still on-site and focused on restoring service to the remaining affected clients. Technicians are going house-to-house in an effort to restore service to the remaining affected clients.

Next Update: 5pm 

Update (06/12/2025 @ 11:01):

Evotel's team is still on-site working on restoring service to the remaining affected clients. Service to the community of Sedalia has been restored, and now the team is working on the fibre splice joint in an effort to restore service to Reitzpark.

Next Update: 2pm 

Update (06/12/2025 @ 08:04):

Evotel team is back on-site working on restoring service to the remaining affected clients. The team has made significant progress in restoring service to the community, and we assure the remaining affected clients that reconnecting them remains a priority.

Next Update: 11AM 

Update (05/12/2025 @ 20:19):

Evotel team has made significant progress in restoring service to the affected clients. A substantial number of clients are now back online, and work is actively underway to restore service to the remaining clients. Splicing operations are currently in progress, and once completed, comprehensive testing will be conducted to ensure network stability, performance, and full functionality.

Next Update: 8AM 

Update (05/12/2025 @ 16:50):

Evotel team has made significant progress in restoring service to the affected clients. A substantial number of clients are now back online, and work is actively underway to restore service to the remaining clients. Splicing operations are currently in progress, and once completed, comprehensive testing will be conducted to ensure network stability, performance, and full functionality.

Next Update: 8pm 

Update (05/12/2025 @14:16):

Evotel team has made significant progress in restoring service to the affected clients. A substantial number of clients are now back online, and work is actively underway to restore service to the remaining clients 

Splicing operations are currently in progress, and once completed, comprehensive testing will be conducted to ensure network stability, performance, and full functionality   

Update (05/12/2025 @10:58):

Evotel team has made solid progress, and splicing will commence to repair the affected fibre sections to get services fully restored as soon and as safely as possible. 

They sincerely apologise for the inconvenience and assure all affected clients that restoring connectivity remains our top priority.

Update (05/12/2025 @ 07:51):

Despite the significant progress made by Evotel technical team, an additional cable break has been identified, which is impacting our restoration efforts.

Evotel technical team will return back on-site and continue working on repairing the affected sections and restore full service as quickly and safely as possible.

They sincerely apologise for the inconvenience this has caused, and we assure the remaining affected clients that restoring their network connection remains a priority. Next Update: 11am 

Update (04/12/2025 @ 19:57):

 Despite the significant progress made by our technical team, an additional cable break has been identified, which is impacting our restoration efforts. Our technical team remains on-site and is actively working to repair the affected section and restore full service as quickly and safely as possible. We sincerely apologise for the inconvenience this has caused, and we assure the remaining affected clients that restoring their network connection remains a priority 

Update (04/12/2025 @ 16:58):

Services in the area are steadily coming back online and our team on the field is continuing with efforts to restore the remaining connections. Thank you for your understanding as we work to fully reinstate services.

Next Update: 20:00 . More updates to follow.

Update (03/12/2025 @13:45): 

Some affected lines in the area are gradually being restored. Evotel team on the ground is actively working to resolve the remaining affected connections.

They appreciate your patience while they work to bring back full services 

Update (03/12/2025 @10:50): 

Evote technicians are currently on site and conducting splicing work to restore connectivity in the area. We appreciate your patience while we work to complete this process. We'll continue to provide updates on the progress of the repairs.Next Update: 14:00 

Update (03/12/2025 @08:05): 

Our team is back on site this morning to resume repairs on all the affected lines. We sincerely apologise for the extended downtime. We are working on getting everyone back online as soon as possible. Thank you for your patience. Next Update: 11:00 

Update (03/12/2025 @20:11): 

Evotel technicians have begun splicing work to restore service for the affected clients. Once the splicing is complete, testing will be conducted to ensure stability and proper performance. Our team is actively addressing the network disruption caused by severe weather conditions as quickly as possible Next Update: 8am 

Update (03/12/2025 @17:03):

Evotel technicians have begun splicing work to restore service for the affected clients. Once the splicing is complete, testing will be conducted to ensure stability and proper performance. 

Their team is actively addressing the network disruption caused by severe weather conditions as quickly as possible

Update: Evotel technicians are actively investigating the cause of the network disruption affecting a limited number of clients. We apologise for any inconvenience this may cause.

 Next Update: 5pm 

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