Evotel is currently experiencing the following issue:
Start Date & Time: 30/10/2025 @ 09:22
Affected Area/s: Reitzpark
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Evotel confirmed that this outage was resolved on 31/10/2025 @ 15:08. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (31/10/2025 @ 10:54):
Evotel technicians are going house-to-house in an attempt to restore service to the affected clients. Please note that adverse weather conditions are causing delays in reconnecting the clients.
Update (31/10/2025 @ 08:07):
Evotel technicians are back on-site working at restoring service back to the community. We sincerely apologise for the inconvenience this has caused, and we assure all affected clients that restoring service remains our priority.
Next update: 11:00
Update (30/10/2025 @ 20:00):
Evotel technicians have made significant progress in restoring service to community members. However, adverse weather conditions in the area have caused delays in reconnecting the remaining clients. The team is splicing the affected fibre in an effort to restore service to the affected remaining clients.
Update: 30/10/2025 17:04
Evotel technicians have made significant progress in restoring service to community members. However, adverse weather conditions in the area have caused delays in reconnecting the remaining clients.
Please be assured that restoring full service remains Evotel's top priority, and their team is working diligently to complete the process as soon as possible.
Update: 30/10/2025 14:00
Evotel team is continuing work to restore network connectivity. Two fibre tubes remain to be prepped before final splicing and testing can begin. We understand the inconvenience this has caused and appreciate your patience as we work on restoring service to the community.
Update: 30/10/2025 11:05
Evotel technicians are continuing to work on restoring network connectivity. We understand the inconvenience this causes and appreciate your patience as we resolve the issue.
#Reitzpark #Evotel #Outage
