Metro fibre is currently experiencing the following issue:
Start Date & Time: 21/10/2025 @ 15:38
Affected Area/s:Ratanda and Heidelburg
Impact: Customers may experience no connectivity.
Metro fibre technicians are currently investigating. There is no ETR at the moment.
Update (21/10/2025 @ 16:33):
Metro fibre confirmed that this outage was resolved on 21/10/2025 @ 16:33. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
#Ratanda #Heidelburg #MetroFibre#Outage
