OpenFibre is currently experiencing the following issue:
Start Date & Time: 25/09/2025 @ 10:03
Affected Area/s: Princess Mkabayi Mall
Impact: Customers may experience no connectivity.
OpenFibre technicians are currently investigating. There is no ETR at the moment.
Update (25/09/2025 @ 12:18):
Open fibre confirmed that this outage was resolved on 25/09/2025 @ 12:18. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (25/09/2025 @ 12:09):
Our backhaul provider has confirmed a major outage affecting multiple sites. Their investigation is ongoing, and we will provide updates as we receive them. More updates to follow.
#PrincessMkabayiMall #OpenFibre #Outage
