Thinkspeed is currently experiencing the following issue:
Start Date & Time: 14/10/2026 @ 11:35
Affected Area/s: Port Edward
Impact: Customers may experience no connectivity.
Thinkspeed technicians are currently investigating. There is no ETR at the moment.
Update (14/10/2026 @ 20:17):
Per Thinkspeed vendor's latest feedback, municipal contractors damaged an underground optic fiber cable 1.428km from Port Edward towards Leisure Bay.
The vendor has implemented the necessary repairs and restored connectivity.
Update (14/10/2026 @15:08):
Please be advised that the outage has been traced to damage to an underground fibre-optic cable between Port Edward and Leisure Bay, caused by third-party municipal works affecting backhaul.
Thinkspeed technical team is on-site and has identified the damaged section.The extent of the damage is currently being assessed, and the appropriate repair method is being determined.
#PortEdward #Thinkspeed #Outage
