Octotel is currently experiencing the following issue:
Start Date & Time: 06/05/2026 @18:07
Affected Area/s: Plettenberg Bay
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (07/05/2026 @ 07:34):
Octotel confirmed that this outage was resolved on 07/05/2026 @ 07:34. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (07/05/2026 @ 04:04):
Cototel engineers are monitoring for stability.
Update (06/05/2026 @ 23:26):
Octotel teams are experiencing an issue with power at the site and are actively working to resolve.
Update (06/05/2026 @ 22:33):
Octotel techs are currently onsite and investigating further.
Update (06/05/2026 @ 21:32):
Octotel technicians are observing services are affected and not fully stable as yet.
Engineers are investigating further
Update (06/05/2026 @ 20:56):
Cototel engineers are monitoring for stability.
Update (06/05/2026 @ 20:01):
Octotel technicians remain en route to site.
No ETA is available at present.
Kindly await further updates.
Update (06/05/2026 @18:59):
Octotel technicians have been dispatched to investigate the fault. Currently no ETA is available.
#PlettenbergBay #Octotel #Outage
