Octotel is currently experiencing the following issue:
Start Date & Time: 12/08/2025 @ 01:53
Affected Area/s: Plettenberg Bay
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (12/08/2025 11:02):
Octotel confirmed that this outage was resolved on 12/08/2025 10:12. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (12/08/2025 @ 05:07):
Our partner provider has identified a fibre break. Technicians are currently onsite localizing the fault.
Update (12/08/2025 @ 03:01):
Partner provider engineers continue to investigate the issue affecting customers on the Plettenberg Bay Aggregation Node.
#PlettenbergBay #Octotel #Outage
