Octotel is currently experiencing the following issue:
Start Date & Time: 23/03/2025 @ 14:33
Affected Area/s: Plettenberg Bay
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Affected roads are listed below:
Hill Cres
Fredinand Street
56 Main Street
Castelo Branco Avenue
Village Close
Vilamoura avenue
Plettenberg St,
Old Nick Village, N2
Gibbs Street
Ponta Del Gada Avenue
Update (23/03/2025 @ 17:56):
Octotel confirmed that this outage was resolved on 23/03/2025 @ 17:56. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (23/03/2025 @ 15:28):
Octotel Engineers have located the point of the break and have commenced with the fibre repairs to restore connectivity to the affected customers. ETR for complete restoration ±3 hours.
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