Octotel is currently experiencing the following issue:
Start Date & Time: 28/03/2026 @ 08:27
Affected Area: Plettenberg
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (28/03/2026 @ 13:11):
Octotel confirmed that this outage was resolved on 28/03/2026 @ 13:11. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (28/03/2026 @ 11:04):
Octotel infrastructure was damaged due to vandalism of one of their manholes in the area. Octotel engineers are still in progress with
the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
ETR for complete restoration: ± 1 hours.
Update (28/03/2026 @ 10:02):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: ± 2 Hours
#Plettenberg #Octotel #Outage
